Please read these Terms and Conditions carefully before using sity88. By accessing or using the sity88 platform, you agree to be bound by the terms set out herein.
Key Terms at a Glance
You must be at least 21 years of age to register and use sity88. By creating an account, you represent and warrant that you meet this age requirement. sity88 conducts age verification and reserves the right to request supporting documentation at any time.
Each individual may hold only one registered account on sity88. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein pending investigation.
You are solely responsible for maintaining the confidentiality of your sity88 login credentials. sity88 shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your password.
All transactions on sity88 are processed in Malaysian Ringgit (MYR). Deposits are credited upon successful confirmation. Withdrawals are subject to identity verification and wagering requirement compliance before processing.
All bonuses offered by sity88 are subject to specific wagering requirements and terms detailed on the relevant promotion page. Abuse of bonus offers, including but not limited to arbitrage betting or coordinated bonus exploitation, will result in voiding of bonuses and potential account termination.
sity88 is committed to responsible gaming. Players must use the platform for entertainment only and within their financial means. Self-exclusion tools and deposit limits are available to all members. If gaming causes you distress, please use our responsible gaming tools or seek professional support.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", "you") and sity88 ("sity88", "we", "us", "our") governing your access to and use of the sity88 platform, website, and all related services. By registering an account, accessing the website, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
1.1 Your use of the sity88 platform in any capacity constitutes acceptance of these Terms. If you do not agree to any provision herein, you must immediately cease use of the platform and close your account.
1.2 sity88 reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
1.3 These Terms apply to all pages, features, games, promotions, and services offered through the sity88 platform, including but not limited to sports betting, live casino, slots, and arcade games.
2.1 Age Requirement. You must be at least 21 years of age to register or use the sity88 platform. By creating an account, you represent and warrant that you are 21 years of age or older. sity88 operates a strict age verification process and may request documentary evidence of age at any time.
2.2 Jurisdictional Restrictions. It is your sole responsibility to ensure that your use of sity88 is lawful in the jurisdiction from which you access the platform. sity88 does not warrant that the services are legal in all jurisdictions. Residents of jurisdictions where online gaming is prohibited are not permitted to register or use the platform.
2.3 Mental Capacity. You must have full legal capacity to enter into a binding agreement and must not be acting under any form of legal incapacity at the time of registration or use.
2.4 sity88 reserves the right to refuse registration or close accounts at its sole discretion where it reasonably believes that eligibility requirements have not been met.
3.1 Single Account Policy. Each individual, household, IP address, device, or payment method may be associated with only one registered sity88 account. Operating multiple accounts is strictly prohibited. sity88 will close duplicate accounts and may forfeit balances associated with such accounts pending investigation.
3.2 Accurate Information. You must provide accurate, complete, and up-to-date personal information during registration and must promptly update this information if it changes. Providing false information is a material breach of these Terms and may result in immediate account closure and forfeiture of funds.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your sity88 login credentials. You must not share your username or password with any third party. sity88 shall not be liable for any loss arising from unauthorised access resulting from your failure to maintain credential security.
3.4 Verification. sity88 may at any time require you to verify your identity, age, address, or payment method as part of our Know Your Customer (KYC) obligations. Failure to provide requested verification documentation within a reasonable timeframe may result in account suspension and withdrawal delays.
3.5 Account Statements. Members are responsible for regularly reviewing their account transaction history. Any queries regarding transactions must be raised with sity88 support within 30 days of the relevant transaction date.
4.1 Currency. All deposits, wagers, and withdrawals on sity88 are conducted in Malaysian Ringgit (MYR). sity88 does not accept deposits in foreign currencies directly, except where a supported payment method performs the conversion.
4.2 Accepted Methods. sity88 currently supports the following payment methods: Touch n Go eWallet, Boost eWallet, GrabPay, FPX Bank Transfer, USDT TRC20, and 7-Eleven Cliqq. sity88 reserves the right to add, modify, or remove accepted payment methods at any time without prior notice.
4.3 Deposit Conditions. Deposits are credited to your sity88 account upon successful confirmation from the payment provider. sity88 is not responsible for delays caused by third-party payment processors.
4.4 Withdrawal Conditions. Withdrawal requests are subject to identity verification completion. Withdrawals will only be processed to payment methods that have been verified and previously used for deposits, subject to platform policy. sity88 reserves the right to apply additional verification checks to any withdrawal request.
4.5 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal limits apply per transaction and per period. Current limits are published in the sity88 cashier section and may be amended from time to time.
4.6 Processing Times. e-Wallet withdrawals are typically processed within 5 to 15 minutes. FPX bank transfers are subject to the processing schedules of the receiving financial institution. sity88 does not guarantee processing times as they may be affected by third-party systems.
5.1 Game Rules. Each game and betting product available on sity88 is governed by its own specific rules, which are accessible within the relevant game lobby or product section. In the event of any conflict between product-specific rules and these Terms, the product-specific rules shall prevail in relation to that product.
5.2 Bet Acceptance. All bets placed on sity88 are subject to acceptance at the sole discretion of sity88 or its game providers. sity88 reserves the right to void, suspend, or limit any bet where it has reasonable grounds to suspect irregularity, match-fixing, or system error.
5.3 Errors & Malfunctions. In the event of a technical malfunction, misquotation of odds, or system error that materially affects the outcome of a game or bet, sity88 reserves the right to void the affected bets and refund stakes. Winnings derived from manifest errors will not be honoured.
5.4 Minimum and Maximum Stakes. Minimum and maximum stake limits apply to all betting products on sity88 and are displayed at the point of wager placement. These limits may be adjusted by sity88 at any time.
6.1 All bonuses, free bets, and promotional credits offered by sity88 are subject to specific terms and conditions published on the relevant promotion page. These Terms govern generally, and promotion-specific terms govern specifically.
6.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier, eligible games, and time limits are set out in each promotion's specific terms.
6.3 Bonus Abuse. sity88 reserves the right to withhold, void, or claw back bonus funds and any winnings derived therefrom where it determines, at its reasonable discretion, that a Member has abused or attempted to abuse any promotion. Abuse includes but is not limited to: the use of multiple accounts, coordinated play among associated accounts, arbitrage betting with bonus funds, and systematic exploitation of bonus terms.
6.4 Welcome Bonus. New Members may be eligible for a welcome bonus upon registration and first deposit, subject to the terms of the applicable welcome promotion in effect at the time of registration. sity88 reserves the right to modify or withdraw the welcome bonus offer at any time.
The following conduct is strictly prohibited on the sity88 platform:
Violation of any prohibited conduct provision may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.
8.1 All content on the sity88 platform, including but not limited to text, graphics, logos, software, game content, and user interface elements, is the property of sity88 or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the sity88 platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the sity88 platform without prior written permission.
9.1 sity88 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference.
9.2 By registering an account with sity88, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.
9.3 sity88 implements industry-standard security measures to protect member data. However, no system is entirely impenetrable, and sity88 cannot guarantee the absolute security of data transmitted over the internet.
10.1 To the maximum extent permitted by applicable law, sity88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the sity88 platform.
10.2 sity88's total aggregate liability to you arising from or in connection with these Terms shall not exceed the total net deposits made by you to your sity88 account in the three months preceding the event giving rise to the claim.
10.3 sity88 shall not be liable for any loss or damage arising from force majeure events, including but not limited to natural disasters, acts of government, internet service provider outages, or third-party payment processor failures.
10.4 You acknowledge that gaming involves risk and that you may lose money. sity88 accepts no responsibility for losses incurred as a result of your gaming activity on the platform.
11.1 sity88 is committed to the promotion of responsible gaming. We believe that gaming should be a form of entertainment and should never cause financial or personal harm.
11.2 Self-Exclusion. Members may request self-exclusion from sity88 for defined periods or indefinitely by contacting our support team. During a self-exclusion period, your account will be suspended and you will be prevented from creating new accounts.
11.3 Deposit and Loss Limits. All sity88 members may set daily, weekly, or monthly deposit and loss limits through their account settings. Once set, limits take effect immediately. Requests to increase limits are subject to a mandatory cooling-off period.
11.4 Reality Checks. Session time notifications are available to all members and can be configured in account settings to remind you of elapsed playing time.
11.5 sity88 urges any Member who believes they may have a gambling problem to seek professional support. Resources are available through our Responsible Gaming page.
11.6 Minor Protection. sity88 strictly enforces the 21+ age requirement and employs technical and procedural measures to prevent access by minors.
12.1 You may close your sity88 account at any time by contacting our customer support team. Upon verified account closure, any eligible remaining balance will be withdrawn to your registered payment method, subject to the completion of any pending wagering requirements and verification procedures.
12.2 sity88 reserves the right to suspend or terminate any member account, with or without notice, where it has reasonable grounds to believe that: (a) these Terms have been breached; (b) the account is involved in fraudulent, illegal, or abusive activity; (c) the security of the account has been compromised; or (d) regulatory obligations require such action.
12.3 Upon termination for cause, sity88 reserves the right to withhold funds pending investigation. Where a breach is confirmed, sity88 may forfeit some or all of the account balance in accordance with applicable policies.
13.1 These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which sity88 operates pursuant to its international gaming authority licence.
13.2 In the event of any dispute arising from or in connection with these Terms or your use of the sity88 platform, you agree to first contact sity88 customer support to seek an informal resolution. sity88 will endeavour to respond to and resolve all complaints within a reasonable timeframe.
13.3 Unresolved disputes may be referred to the dispute resolution procedures provided under sity88's licensing authority as detailed in the relevant licence documentation.
14.1 sity88 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to Members via the platform or registered email address where practicable. The date of the most recent revision is indicated at the top of this page.
14.2 Your continued use of the sity88 platform following publication of revised Terms constitutes your binding acceptance of those revisions. If you do not accept the amended Terms, you must cease using the platform and may request account closure.
If you have any questions regarding these Terms and Conditions, wish to make a complaint, or require assistance with your sity88 account, please contact our support team:
Email: [email protected] (plain text — not a link)
Live Chat: Available 24/7 within the sity88 platform for logged-in members.
sity88 aims to acknowledge all written enquiries within one business day and to provide a substantive response within five business days, depending on the complexity of the matter.
Our support team is available 24/7. Log in to access live chat, or browse our FAQ for quick answers to common questions.
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